By using this website (the “Website”) and placing an order, you agree to be bound by the Terms and Conditions outlined below. These Terms apply to all users of the Website. Your statutory rights are not affected.

We reserve the right to update these Terms at any time without prior notice. Continued use of the Website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review this page regularly to ensure you remain informed of any updates.

Order Fulfilment 

All products are made to order through a print-on-demand process. Production begins after your order is confirmed. Estimated delivery times are stated on our product pages and are typically 1–2 weeks. If we are unable to fulfil your order within this timeframe, we will notify you, and you may cancel your order before it is dispatched. 

All products are subject to availability and may be withdrawn or amended at any time. In the event of an item becoming unavailable after purchase, we will issue a full refund. 

We are not liable for delays or failure in delivery caused by circumstances beyond our control, including but not limited to natural disasters, strikes, transport interruptions, or customs delays. 

Any claims for damaged or incorrect items must be reported to us via email within 3 working days of receipt. 

Cancellations & Returns 

As all items are printed on demand, we do not accept cancellations, returns, or exchanges for any reason other than manufacturing faults or damage incurred during transit. 

Please double-check all order details before completing your purchase, including item selection, sizing, and shipping address. 

If your item arrives faulty or damaged, please notify us within 3 working days of delivery, including your order number and photos of the issue. Once authorised, we will arrange a replacement or offer a full refund. 

International Orders & Customs 

We offer free worldwide shipping, with no additional import taxes or duties charged upon delivery in most cases.  

Payment Security 

All payments are securely processed via trusted third-party payment providers. We accept all major debit and credit cards including Visa and Mastercard. We do not store your card details at any time. 

Digital Products 

All digital downloads are non-refundable. For licensing and usage terms, please refer to our Digital Product Terms & Conditions.  

Copyright 

All content on this Website - including text, images, designs, and digital downloads - is the intellectual property of Health Books UK or its licensors and is protected by copyright and trademark laws. Unauthorised reproduction or redistribution is strictly prohibited. 

Liability 

You agree to indemnify and hold harmless Health Books UK Ltd., its employees, affiliates, and partners from any claims, damages, or legal fees arising from your misuse of this Website or violation of these Terms. 

General 

We reserve the right to refuse service at our sole discretion. If you have any questions about these Terms or your order, please contact us via email and we’ll be happy to assist.